Fran E

Thank you, that’s good to know. Yea, I’ve been reading all the tweets, news and comments about how bad they have been in giving refunds and forcing people in to the voucher which is why I want to go in all guns blazing once I eventually get through and stick to my guns about getting the cash refund. Don’t worry I won’t let them fob me off, no chance here. But last week they cut the phone lines off which meant you couldn’t even get through so let the weeks of fun begin really! Good luck!

Hi guys, I’m sure everyone is just as gutted as I am to not be going chasing this year. It was going to be my first tour! But staying positive and hopefully see some of you next year. You guys have been great at organising it all and being understanding during this time which is great to see in a business. As we have seen some large companies haven’t been so keen to offer refunds! Which brings me on to my question about flights. Out of interest has anybody made any developments in getting a refund for cancelled flights yet? My flight out got cancelled but return hasn’t yet and starting to think about making the daily call to BA to try get a refund (would prefer to wait till both are cancelled but don’t want to wait till it’s too late) which I hear is impossible to get through to. Wondered if anyone had any experience of this yet? Thanks, Fran