Paul
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Storms and Convective discussion - May 2024
Paul replied to Eagle Eye's topic in Storms & Severe Weather
Latest from @Nick F in the last few minutes: -
alan.duckers Unfortunately, I don't think we have any influence whatsoever in terms of the speed of this! But I'll at least keep you updated as and when I get some info.
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alan.duckers Obviously April has come and gone, with no sign of the Shannon radar data being re-added to the Met Office composite. I've emailed them today to see what's going on, so will report back when I get a reply. No idea why it's taking them as long as it is..
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davehsug We've relatively recently been using their API to pull down the data rather than the older method and it's obviously popular as it does seem to strain and slow right down at peak times. I'll see if we may be able to use the older method to grab a small selection of data types a bit quicker for the key charts on the viewer, if the api continues to grind.
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We had another ticket overnight with the issue. But it was only there for less than 24 hours and like I say a very low percentage of people would have been affected.
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Storms and Convective discussion - May 2024
Paul replied to Eagle Eye's topic in Storms & Severe Weather
Update from @Jo Farrow Risk of thunderstorms overnight with lightning and hail WWW.NETWEATHER.TV Northern France has warnings for thunderstorms for the start of May. With favourable ingredients of warm moist air, high CAPE and a warm front, southern Britain could see storms, hail and lightning.- 874 replies
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Excellent. There was some debug left in some code which was pushed live for something totally unrelated, but it affected the login sessions of some accounts (<2%) and wouldn't have allowed them to log in. So, sorry about that - it was quite a random one to pin down.
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The PIT We did find something happening with the session on your account, which may well have caused the issue of the login failing without an error message, so hopefully that's now resolved. The password thing, I think is unrelated - so please just reset again and try a new password if that comes up again. Let me know how you get on!
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Storms and Convective discussion - May 2024
Paul replied to Eagle Eye's topic in Storms & Severe Weather
@Nick F's storm forecast- 874 replies
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The PIT Which password manager are you using?
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I've just taken the download out of your post as although I've not looked at it yet, a packet capture could contain sensitive info.
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I don't know what it may be at this point, tbh. Out of interest, what happens if you try to login here? https://www.netweather.tv/extra/radar/
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I can't recreate your issue right now on any local browser or on our browser test system, and as yet haven't seen any other reports of similar problems, so it's a tough one to diagnose. I'll ask @Karl to look at your account specifically in the morning just to make sure there's nothing going on there.
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We've made no changes to the login system at all for some time. So if it's logging you out straight after, it sounds like something is blocking the login cookie from being set, or is deleting it shortly after. Is there definitely nothing running on your devices that may do that? Which browser are you using there?
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Sounds a lot like you're perhaps putting the wrong details in. Please double check both username and password.
