V8 Radar

[matt111]

Since yesterday when using safari the page crashes whenever I zoom in or out on the map. Moving the map around doesn’t seem to cause any issues, just when zooming. 

[Mapantz]

I have noticed some weird issues while zooming in and out .. it causes the map to do some strange movements 

[Paul]

Can you maybe record it or screenshot it, please - as I'm not too sure what you're meaning.  

[Eastern Scotland WX]

i have the same issue too. it crashes zooming in and out and slow to load. 

[matt111]

@Paul as soon as you zoom in our out it wither forces the page to refresh or does this on safari. 

[Paul]

Ok, thanks. That doesn't look great. We'll get it sorted asap next week, I'm sure.

[matt111]

Thanks, apologies for the huge video.

Also just tried on desktop and appears it works fine on there in chrome 

[Paul]

Yep, looks limited to Safari, I think. 

[Paul]

Morning @matt111 @Mapantz @MAXcrazystorm - we've hopefully got a quick fix in. Is it working ok for you now?

[matt111]

Still crashing unfortunately 

[Paul]

21 minutes ago, matt111 said:

Still crashing unfortunately 

Any better now?

[matt111]

24 minutes ago, Paul said:

Any better now?

Still no 

[Eastern Scotland WX]

46 minutes ago, matt111 said:

Still no 

I would say the images do load better than before but still crashed while zooming in and out. 

[Paul]

Ok, thanks. We'll hopefully get a complete fix in early next week. 

[Mapantz]

Sorry for the late reply @Paul

The zooming is much better!

[matt111]

Working now 

[Paul]

50 minutes ago, matt111 said:

Working now 

Excellent, did you have to clear your browser data / cache for it to work in the end?

[matt111]

3 minutes ago, Paul said:

Excellent, did you have to clear your browser data / cache for it to work in the end?

No it worked without needing to do that. 

[Mapantz]

I don't know if it's a bug or not.. when clicking on the display settings or overlays, it causes the page to jump up/down. A little annoying.. lol

[Paul]

We got a report of this last week from someone but as yet can't recreate it. Which browser are you using @Mapantz?

[Paul]

We just put a big update of the V8 radar live with a lot of upgrades under the hood. Please shout if you spot any problems, or have any feedback.  

[Mapantz]

On 07/06/2020 at 16:05, Paul said:

We got a report of this last week from someone but as yet can't recreate it. Which browser are you using @Mapantz?

I'm using Edge (Chromium based) browser.

Regarding the latest update, the rain graphics are terribly slow to load if you zoom in a little and move the progress bar back in time - as much as 30 seconds - tested on several browsers.

[Paul]

It's not related to the new version specifically, it's a server thing at the moment. We've just added extra cpu's to it which should speed it back up again. 

[Paul]

Having monitored it for a bit, It seems to be performing a lot better now I think.

[Eastern Scotland WX]

  You might want to think about extending the scale to 400mm/hr.