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Locked out of Previous Account


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Posted
  • Location: South Staffordshire
  • Weather Preferences: Snow
  • Location: South Staffordshire

Hi there, 

 

I haven't been able to login to my old account since the switch up a couple of months back. 

 

Attempted to send an Email to the official account of the website but for one reason or another haven't received any reply. 

 

My account name is 'Polar Warsaw' - it's attatched to an Email account I no longer have access to so could never verify my account. 

 

If someone could send me a PM and help me reset the password (Ajpoolshark will verify I am who I am) then that would be great. 

 

Thanks.

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Posted
  • Location: Aviemore
  • Location: Aviemore

There are no tickets in the system regarding your account - which email address are you sending to?

Best place to contact us is from this page (various options)

http://www.netweather.tv/index.cgi?action=contact;sess=

If you can do that with your old email details, we can look to re-instate that account for you. 

Paul

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Posted
  • Location: South Staffordshire
  • Weather Preferences: Snow
  • Location: South Staffordshire

Hi Paul, 

Thanks for the response - pretty sure I went through the Contact Us page. 

I have just submitted a ticket through the 'Click here to send us a message' tab on the link you sent above with old account name/details. 

Thanks.

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