Problem With Nw Extra

[Backtrack]

Hi team,

I've just purchased the full NW Extra subscription which is great. Only problem is, when I click on some of the options under the 'full subscription' menu, I get automatically signed out, saying my session has expired?

Any help will be greatly appreciated.

Cheers.

[IanM]

I'll check the sub is fully live for you, in the meantime make sure you don't double click links, or click something while a page is still loading. It can make the system think there are two sessions open under one login, so it logs you out.

I see you had a radar sub recently too, you may need to clear cache and cookies if you haven't already.

Edited January 27, 2012 by IanM
new info

[Backtrack]

I'll check the sub is fully live for you, in the meantime make sure you don't double click links, or click something while a page is still loading. It can make the system think there are two sessions open under one login, so it logs you out.

I see you had a radar sub recently too, you may need to clear cache and cookies if you haven't already.

Thanks very much, Ian. Seems to of sorted it.