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Dust Devil

Members
  • Content Count

    12
  • Joined

  • Last visited

Community Reputation

3

Profile Information

  • Gender
    Female
  • Location
    Billingshurst, West Sussex
  • Interests
    Walking, mountains, good tunes, clouds, extreme weather, alcohol and sleeping
  • Weather Preferences
    The livelier the better!

Contact Methods

  1. Thank you Paul - I sent this email with the payment plan request very soon after Ian's response.
  2. My issue guys is, that after the initial rush for the early bird booking, communication dried up. The email confirmation I was expecting didn't materialise and in terms of the essential planning of our diary for next year, I had to contact NW myself to find out if I had a place. I have requested information on a payment plan which hasn't been responded to and now we have just 6 months to go. Websites are not updated and devoid of information and I have heard that there was potentially a film crew accompanying a tour - this is something which guests need to know about. It is an awful lot of money to spend and personally I was worried as I feel customer service and standard information was not being distributed. It should not be up to guests to initiate. Paying guests require more - they are paying for the whole service and need to feel valued. The tours are fantastic and I would recommend them to anyone, but my booking experience for 2014 has not met my expectations.
  3. Desperately sad news - Tim and his team were so dedicated and passionate about what they were striving to achieve. They made a massive contribution to weather science and undoubtedly saved many lives along the way - their extensive expertise will be hugely missed. Thoughts and prayers are with their friends and family, and to the storm chase community who has lost a true Great. RIP
  4. Oh no!! Won't be the same without the Dreamteam leader!
  5. Me & Mr B will be there - but should warn you that we plan to get there early pm and Mr B has some scores to settle re tour 4 and alcohol consumption!!!!
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